Managed Services
gérance informatique | services informatiques

Entrust us with the management of your IT services

Our team at Nexxo is organized so that you can reach us easily, whenever you need it. We prevent disruptions to your business and we’re here for you when problems may arise. As a genuine decentralized IT department, Nexxo gives you the opportunity to dedicate all of your organization’s resources to what brings the most value to your company.

Network Management

  • RMM (Remote Management and Monitoring): Our clients benefit from a management and monitoring tool that allows us to detect any problems that may affect the server, internet routers, etc. PAL IT is automatically alerted via SMS or mail, depending on the time and seriousness of the issue. Thus, we avoid downtime outside of business hours to ensure continuity.
  • Recovery Plan Management: Proposition, recovery plan testing, DRaaS (Disaster Recovery as a Service) service offer; which is a cloud-based recovery plan. If the internal network ceases to function, another cloud-based one takes over.
  • Management of server guarantees and contract services with the manufacturer (DELL, Lenovo, HP, etc.)
  • Wireless business network management (security)
  • LAN/VLAN/WLAN/WAN management (local networks, subdivided local networks to separate departments or visitors, inter-factory network or between offices on different sites)

IT asset Management and Security

  • Installation of server and computer operating systems’ updates
  • Installation of server and computer software updates
  • Centralized network on Microsoft Active Directory; AD is the technology that manages user accounts, security groups and network access
  • Computer and network security
  • Firewall (Watchguard, Cisco, SonicWall, Fortinet)
  • Antivirus (we are familiar with Symantec, Kaspersky, McAfee, Bitdefender and others)
  • Telecommunications
  • VPN (for teleworking)
  • Computer support on Windows and Mac OS

Assistance in the Purchase of Hardware

  • Advice service; assistance in the purchase of hardware
  • Servers (Dell, HP, Lenovo)
  • Virtual platform: Same Dell, HP, Lenovo providers but with VMWare solutions (ESX, ESXi, vCenter). Possibility to support the Microsoft equivalent of VMWare ESX, which is Microsoft Hyper-V

Cloud Computing

  • VPS (Virtual Private Server): Virtual server that solely belongs to the company, but that resides in the Cloud
  • SaaS (Software as a Service)
  • Google G-Suite (email, files, Google Drive, etc.)
  • DropBox (with Active Directory integration)
  • Office 365 (including OneDrive and Microsoft Teams)

Data Backup

  • On the local infrastructure towards the Cloud (SaaS) on the Veeam technology
  • On the Cloud (even if data are stocked on the Cloud, they need to be backed up, particularly in regulated industries or sectors)
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