3 key factors in the digital transition of SMEs

November 21, 2025
10 min read

According to a 2017 Québec International survey , 79% of business leaders believe that digital technology will be a major challenge over the next five years.

Indeed, in 2019, the digital transformation of SMEs represents a crucial challenge for growth, productivity, and rapid profit generation. This goes beyond the simple integration of IT gadgets; rather, it's a reshaping of the company's culture that allows it to meet customer needs and maintain a competitive technological advantage. Here are three crucial elements that will enable SMEs to successfully make the digital shift.

The 3 factors

Security

New technologies implemented within an SME need to be reliable at all times. Therefore, optimal security is arguably the most important element when it comes to digital transformation. Guided by customer requirements, organizations can transition, for example, to cloud services. However, this transition must be done carefully and in a controlled manner. Indeed, the security of your data must be a priority. Learn about essential security practices to protect your business during digital transformation.

Your IT infrastructure must be secure and reliable. This includes implementing firewalls, antivirus software, and regular backups. For more details, read our guide on choosing the right firewall.

Flexibility

The second key factor is flexibility. Your IT infrastructure must be able to adapt to your changing needs. Cloud solutions offer this flexibility by allowing you to scale resources up or down as needed.

Cost reduction

Finally, digital transformation should help reduce costs. By automating processes and improving efficiency, you can save time and money. Consider outsourcing your IT services to reduce overhead while gaining access to expert support.

In conclusion, the digital transformation of SMEs is a complex process that requires careful planning and execution. By focusing on security, flexibility, and cost reduction, you can successfully navigate this transition and position your business for long-term success.

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