Google Workspace management and support for growing businesses

Google Workspace is easy to start, but the admin console has hundreds of settings that affect security and day-to-day work. Managed Google Workspace means a team configures those settings properly, organizes your shared drives, protects admin accounts, adds backup and handles user requests. You can run it yourself, but most SMBs don’t have someone with the time to keep up with Google’s changes. With Nexxo, a dedicated team that knows your environment takes care of it.

Google offers Business Starter, Business Standard, Business Plus and Enterprise editions. Starter covers the essentials, such as Gmail on your domain, Drive, Meet and Calendar. Higher editions add more storage, features and security controls, and Business Plus and above include Google Vault for retention and eDiscovery. You can also mix editions in some cases. During our assessment, we look at how each team works and recommend the edition that fits, not the most expensive one.

The main factors are the number of users, the Google Workspace edition you choose, how many phones and laptops need to be managed, whether you add a third-party backup service, and how much security and compliance work your industry requires. One-time projects, such as a migration or a cleanup of an existing account, are scoped separately. We give you a clear quote after a short assessment, so there are no surprises.

In most cases, yes. Google Vault is built for retention, legal holds and eDiscovery, not for restoring a mailbox or a shared drive after a mistake or an attack. Google itself says Vault isn’t designed as a backup tool. Google keeps its service running, but protecting your data is largely your responsibility. A third-party Google Workspace backup keeps separate copies of Gmail and Drive data that we can restore quickly when something goes wrong.

Yes. We migrate businesses to Google Workspace from other email providers and from other Google Workspace accounts, for example after a merger or a rebrand. We plan the move around your schedule, migrate email, calendars, contacts and files, update your domain records and support users through the switch. Once you are on Google Workspace, we keep managing it, so the migration is the start of the relationship rather than the end of it.

Both are solid platforms, and Nexxo manages both, so we have no reason to push one over the other. Google Workspace often suits teams that work mostly in the browser and value simplicity. Microsoft 365 can be a better fit if you depend on desktop Office files, Windows device management or industry software built around Microsoft. We look at how your business works today and give you an honest recommendation, including when staying where you are makes the most sense.

Google Workspace data can be stored outside Québec, so Law 25 calls for a privacy impact assessment before you entrust personal information to it. We help you gather what that assessment needs. We then configure the controls that support your obligations: 2-Step Verification, sharing policies, audit logs, retention with Google Vault on eligible editions and clean offboarding. These tools support compliance but don’t replace your own policies or legal advice, and you still need a person in charge of personal information.

Our team handles the everyday requests that eat up your time: password resets and 2-Step Verification issues, new users, departing employees, shared drives and permissions, groups, Gmail problems, calendar and room booking, and device questions. Support is available 24/7 from a dedicated team. We also watch your environment proactively for security alerts, risky sharing and failed backups, so many issues are fixed before your staff notice.